Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all of our Linux web hosting packages, which means that each individual advice question you submit is going to be answered to within 60 minutes maximum. Our support staff members have been taught to speedily handle any situation and to ensure that you get timely guidance on any concern that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to email us 24x7x365 with any query you’ve got connected to our offerings. We now have techs present most of the time to supply guidance every time needed. Feel free to use the ticket system or post an email anytime, alternatively you can grab the phone or make use of the live chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want assistance while working on your site within the Control Panel, you are able to always click the Help button and see your concern in the variety of content articles that will come up. We have as well turned the vast majority of content articles into training videos. The catalogue of training videos will come up if you choose the Videos key located in the top right angle.