Support and Help Channels

  • 1 hour ticket response time
  • A one hour Inquiry Response Guarantee

  • Our team of service technicians will try their best to respond to your assistance enquiries in approximately 1 hour. If, however, the situation you have encountered needs help from our Administrators’ =Team,= we’ll forward the ticket to the administrator on duty and will post a comment to let you know.

  • Top quality support service
  • Qualified Tech Help And Support Service

  • We are working for you day and night to offer information and tech support and also to help you with any difficulty that you could possibly come across as you are monitoring your virtual server. We are able to assist you with all pre–configured applications, like your Operating System, server management panel (with regards to the VPS type) and the Hosting Control Panel produced entirely by our company.

  • Intuitive help center
  • An Intuitive Help Section

  • Each part of the Hosting Control Panel that is available gratis with your VPS offers an inbuilt articles base. One can find a number of exhaustive how–to articles and an array of step by step video tutorials that display all the regular website administration responsibilities. You can easy–access them by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.