Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center section integrated into our Hosting Control Panel. It boasts a comprehensive knowledgebase with commonly asked questions and comprehensive instructional articles prepared by our accomplished customer support staff.

  • Top quality support service
  • Tutorial Videos

  • We have compiled a collection of educational video tutorials that visually display how to sort out a common issue related to your Linux web hosting account. You’ll find the tutorial video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 customer care service with a 1–hour ticket response guarantee. A group of qualified techs will be available to you to respond to all the inquiries that you may have. During non–peak periods, a response will be offered within just 20 minutes.