A 99.9% Server Uptime
We’ve set up our web hosting system using reliable hardware and heavily customized software. Our admins have installed a modified version of SELinux on each of our servers to guarantee optimal protection and stability. We have added several anti–DDoS units along with highly efficient firewall programs to make sure our network is impregnable and secure.
All Linux web hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, the uptime guarantee stays the same.
A 99.9% Network Uptime
In order to offer a first–class web hosting service, you can barely lean on the default network configuration in a datacenter. We’ve built our very own custom internal network in an attempt to ensure the best possible connection speed with the rest of the world.
And because of this, irrespective of which datacenter facilities you opt for: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to lessen all potential risks with our cloud hosting plans and while our company offers top–quality customer support, there are cases when the client is just not happy with what we offer. Or he has to switch to a more robust hosting solution, such as a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t fully happy, we will give you a full refund.
24/7 Technical Support
If you’ve ever had to wait around for hours for a reply, you know how exasperating this can be, even more so if your site is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be right here and they’ll get back to you in under one hour. And the best thing is that their average support ticket response time is under twenty minutes!